Porter Service Group Booking Request Form – v5 Porter Service Group Booking Form - v5 1Passenger Information2Flight & Luggage Information3Confirmation HiddenRequest IDSection 1 : Requestor's InformationFirst Name* Last Name* Contact Number*Email Address* Enter Email Confirm Email Booking confirmation will be sent to this email address Section 2 : Flight & Luggage InformationIs Group Visiting or Leaving Singapore?* Visiting Singapore (Arrival) Leaving Singapore (Departure) Date of Arrival* DD slash MM slash YYYY Arrival Flight No* Date of Departure* DD slash MM slash YYYY Departure Flight No* Which Terminal?*Terminal 1Terminal 2Terminal 3Terminal 4Terminal 1 Meeting Point*Departure Door 1Departure Door 2Departure Door 3Departure Door 4Departure Door 5Terminal 2 Meeting Point*Departure Door 5Departure Door 6Departure Door 7Departure Door 8Terminal 3 Meeting Point*Departure Door 1Departure Door 2Departure Door 3Departure Door 4Departure Door 5Departure Door 6Departure Door 7Departure Door 8Terminal 4 Meeting Point*Departure Door 1Departure Door 2Departure Door 3Departure Door 4Departure Door 5Departure Door 6Preferred Meeting Time?* : Hours Minutes AM PM Estimated Time of Arrival* : AM PM No of Luggage for Porter*Please enter a value more than or equal to 21HiddenNumber of PassengersPlease enter a value more than or equal to 16Do You Require Any Inter-terminal Transfer? No Yes Transfer FromTerminal 1Terminal 2Terminal 3Terminal 4Transfer ToTerminal 1Terminal 2Terminal 3Terminal 4Special RequestsPorter will standby at Baggage claim belt awaiting for passenger's arrival Section 3 : Instructions After clearing immigration, please proceed to the baggage claim where our porters will wait for you. There is a grace waiting period of 30 minutes based on your arrival flight ETA provided. If you need more time, please call +65 96150072 for assistance. Our porter will be waiting for you at the assigned belt, holding a signage bearing your name. Please identify yourself to the porter, inform the number of bags you have and help to identify bags on the belt. Porter staff will assist you to upload the bags. Do let the porter know where is your preferred pick up point. He will assist you and your bags to the location. Please check that you have taken the correct bags and your bags are in working condition. Our porter will be waiting for you at the location you have indicated during the booking. He will be holding a signage bearing your name. Please identify yourself to the porter, inform him the number of bags you have and he will assist you to upload the bags from your vehicle. Do let the porter know where is your check in counter. He will assist you and your bags to the location. Please check that your bags are in working condition. Please note that our porters will wait for you at the stated location. There is a grace waiting period of 15 minutes based on your stated time. If you need more time, please call +65 96150072 for assistance. Terms & Conditionsa. Reservations Reservations must be made at least 8 hours prior to Estimated Time of Arrival (ETA). Reservations that are made less than 8 hours will be subjected to availability. b. Information Required Please fill up all compulsory fields with the correct information. This is to ensure proper delivery of service at the stated time and location. Smarte Carte Singapore Pte Ltd will not be responsible for any wrong information given. c. Waiting time Our porters will be waiting for you at the designated meeting point and time. In the event that you are late, our porters maybe allocated for other duties. Please note that a grace waiting period of 15 minutes is allocated for departure flights and 30 minutes for arrival flights based on the ETA provided. d. Damages to Passengers’ Bags We will exercise extra care when handling your bags during the service. However, accident might happen and may result in damages to your bags. Smarte Carte Singapore Pte Ltd will not be liable against any loss or damages to your bags / properties. e. There shall be no refund of any payment due to cancellation of booking * I read & agree to the Terms & Conditions of Smarte Carte Commercial Porter Service. CAPTCHA VerificationEmailThis field is for validation purposes and should be left unchanged.
